Client Account Manager - Fully Remote

Marketing for travel brands is a pretty great gig. But behind all that fun is a seriously bad-to-the-bone team of designers, strategists, developers and planners.

Working hours
9am-6pm (EST)
Experience
5+ years
Working days
Monday-Friday

BlackDog Advertising is looking for an experienced, driven and talented Client Account Manager to join our collaborative team to produce effective online marketing for our diverse group of clients within the Travel, Tourism, Adventure and Leisure industries.

The Client Account Manager will serve as the point person and day-to-day contact between the client and the agency. The Client Account Manager will work with all internal agency departments to facilitate the projects and campaigns associated with their clients’ accounts.

This fully remote position is a great opportunity to grow within a team, offer your insights and work on exciting projects.

 

About BlackDog Advertising

Introducing travel brands to the World since 1989 

BlackDog Advertising is a full-service travel marketing agency working exclusively with growth-oriented Tour, Attraction, Adventure & Leisure clients to attract more guests and increase ticket revenue.

A rare breed

We gotta admit that working with travel brands within the United States & Europe is a pretty great gig. In fact, you can check out our passion for wanderlust right here on this sizzle reel. But behind all that fun is a seriously bad-to-the-bone team we call “BlackDoggers.” Being fearless and working at the highest levels is not for everyone, but those who are self-starters, possess superior problem-solving skills and have an entrepreneurial spirit will find that their career at BlackDog just may be their forever home.

If this sounds like something you’d like to be a part of, we’d love to hear from you!

Looking for Candidates with the Following Attributes & Skill Sets:

  • 5+ years experience in client account management within an advertising agency
  • Strong working knowledge of digital creative and social media creative
  • Comfortable speaking with client CEO, CFO & CMO about complex business problems
  • Solid understanding of statistics & business math
  • Good Data Analysis Skills
  • Strong problem-solving skills
  • Candidate must have excellent interpersonal, verbal and written communication skills and work well within a team environment
  • Ideal candidate will be a strategic, innovative and proactive thinker with excellent organizational and managerial skills
  • High attention to detail and a creative sensibility
  • Self-starter; effective in managing projects from the ground up
  • Client service oriented

Roles and Responsibilities

  • Serve as the client contact, point person and quarterback for all things related to your client accounts
  • Meet with clients on a regular basis (generally via phone, Zoom, or email, and occasionally in person)
  • Work with BlackDog team members to proactively plan and strategize innovative marketing campaigns and initiatives for our clients
  • Assist in annual and ongoing budget planning for clients based on historical data and proactive planning for future initiatives
  • Utilize strategic, innovative and creative thinking to develop opportunities for our clients
  • Understands the strategic, and technical context of the clients’ businesses and industries and uses this knowledge to develop solutions and approach tasks in a way that is effective for the client
  • Assist in managing and organizing creative operations for a specific group of client accounts to include staff supervision and work production
  • Work closely with Creative Directors, Project Managers, Design, Digital Marketing and Copywriting teams to ensure client work is executed properly, timely, and to the required specifications
  • Work with BlackDog team members to ensure tone, style, look and feel of work is consistent with clients’ brand
  • Stay current with regard to industry trends, tools and practices

Software Knowledge

  • Proficient in Mac operating system
  • Proficient in Google Drive suite (Sheets, Docs, etc) is preferred
  • Familiarity with Adobe Creative Suite, WordPress, Sprout, and/or similar software programs is preferred
  • Knowledge of Workamajig is a plus

Education

  • Bachelor’s degree in advertising, marketing, business or related field or comparable professional experience

Position Details:

  • Fully Remote position
  • Full time
  • Hours: 9am – 6pm (EST)
  • Monday – Friday
  • Annual Salary Range: $75K-$95K

Some Perks of Working with Us:

  • Paid Holidays, Vacation & Personal days that increase each year
  • Medical/Dental/Vision/STD/LTD, Life, AD&D Insurance Plans with top carriers
  • Remote workplace with a great team
  • 401k & Profit sharing retirement plan with annual distributions (eligible after one year of employment)
  • Company Lunches, Happy Hours & Events – both Virtual and In-Person
  • Great opportunities for career growth and development
  • Working with a team of dedicated, smart, high achievers in a friendly and collaborative environment
  • We’re a team here and we work hard to support our clients and each other

Please submit the following:

  • Resume
  • Link to Portfolio or Work Samples (if applicable)
  • Salary Requirements

 

Qualified candidates may be asked to take a short online assessment

Candidates must be authorized to work in the US.

 

Want to Know More?:

Feel free to explore our site or visit our Instagram page @blackdogad to get a feel for the kind of work we do and the kind of team we are!

Fit the bill? Apply now

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